Product & Service Design

In a rapidly changing digital world, we support your company in the development and launch of future-oriented products and services. From the initial analysis to strategic alignment, we offer sustainable innovation solutions for the best customer experience.

Our Services

User Experience Research

Journey Mapping

Jobs-to-be-Done

Persona Development

Prototyping

Usability Testing

Details

User Experience Design

Design Sprints

Content-Strategie

Gamification

Wireframing

UX Writing

Details

User Interface Design

Visuelles Design

Transitions & Animationen

Design Systeme

Design Ops

Details

Workshops & Audits

Tone of Voice

UX Writing with AI

Accessibility (A11y)

Brand Development

Tone of Voice

Explanatory Videos

Storytelling

Visual Identity

Motion Design

Creative AI

AI Strategy

Prompt Engineering

Generative Art

AI Operator

Person arbeitet an einem Laptop, von oben betrachtet, während er entspannt auf einer Couch sitzt.

ECE Marketplaces – MYCE App A seamless shopping experience on your smartphone

Zwei Smartphones mit der MYCE App, die Mitgliedsaktionen und Sonderangebote eines Einkaufszentrums zeigt.

Otto Bock HealthCare – Design System User-centered redesign of the app ecosystem

Vorschaubild zum Core Design System von Ottobock

Mercedes Benz Bank & LBBW – Credit Card Smart premium credit card for Mercedes fans

Drei Smartphones zeigen die Mercedes Kreditkarte in der App

We integrated SHAPE into our project in no time to comprehensively overhaul the UX and screen design of our new 'myce' app – and we are extremely satisfied with their flexibility and quality. For all new initiatives, they will be involved from the very beginning.

David MeyerManager Digital Business
ECE Marketplaces

Daniel Ludes Head of Experience Strategy

Daniel works with clients to develop the vision of a product or service and focuses on the user experience from the very first development stages.

Head of Experience Strategy Daniel Ludes

Mark Wickenkamp Head of Experience Design

Mark fosters the mindset of questioning everything to lead the team toward justifiable solutions that improve products and users’ daily lives.

Head of Experience Design Mark Wickenkamp